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Hi. How can we help?


    Welcome to Alison's Help Center; where all your most commonly asked questions are answered.

    Before contacting us, use the search (above) or browse through our categories (left) to try and find your answer.

How to start a course?

    You need to start by logging into Alison and finding a course. Go to the All Courses page and add the name of course you are looking for into the search box. You can refine your search by filtering by course subject, duration and type of course.

    • Scroll through the courses, select the course you wish to study and click Start Now. Follow the on-screen instructions to complete the course.

    When you start a course, an advert will run for 8 seconds. You can then start the course by selecting Start Topic.

    Alison courses are designed to be self-paced, meaning you can take as much or as little time to complete a course as you wish. Most certificate courses take 2-3 hours to complete and diploma courses take around 6-15 hours to complete. 

    All learning on Alison is free. There is no payment required to enrol and complete any course on Alison and you can download your free Learner Record as proof of the courses you've completed. Once you’ve completed your course, you have the option to purchase a Digital or Printed Certificate or Diploma. Check out our pricing page.

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